Technology

"Holding back technology broken business models is like allowing blacksmiths…


Connections

"Companies need connections to their markets to create long-term loyalty."…


Customer Service

"Make the customer the hero of your story." ANN HANDLEY CHIEF CONTENT OFFICER…


Starting a Trend

"The attention economy is not growing, which means we have to grab the…


Social Networking

"From sixdegrees to Friendster to Facebook, social networking has become a…


Social Media

"The way you can understand all of the social media is as the creation of a…


Smartphones

"Smartphones are reinventing the connection between companies and their…