June 25, 2011 – Page 3 – Sam Ingersoll

"When all you've got is a hammer, bad service looks like a nail." DOC SEARLS…

"Once you have your questions and stories, map them to the buying process --…

"Either write something worth reading or do something worth writing about."…

"Social Media are tools. Real time is a mindset." DAVID MEERMAN SCOTT…

"Marketers need to build digital relationships and reputation before closing a…

"Effective Engagement is inspired by the empathy that develops simply by being…

"It no longer makes economic sense to send an advertising message to the many…

"You need the kind of objectivity that makes you forget everything you've…

"You can't just ask customers what they want and then try to give that to…

"No matter what or whom we're talking about, from movies to chiropractors to…