Keywords

"Think about what a user is going to type." MATT CUTTS GOOGLE


Internet

"...the Internet has turned to be a controlled, one-way message into a…


Internet Marketing

"For the past 10 years, corporations have been trained that they should use…


Inbound Marketing

"If you have more money than brains, you should focus on outbound marketing.…


Hyperlinks

"To trust agents, hyperlinks are the twenty-first-century equivalent of the…


Customer Service

"Think like a customer." PAUL GILLIN AUTHOR OF THE NEW INFLUENCERS


How to be Successful on the Web

"Authenticity, honesty, and personal voice underlie much of what's successful…


Handling Customers

"When you've got people commenting on your stuff, or calling you out or…


Marketing Message

"Good content should be at the heart of your strategy, but it is equally…


Facebook

"Until Facebook came along, there was hardly anywhere on the public internet…